Responsible Gaming

Gaming Should Be Entertainment

Online gaming and pokies should be enjoyed purely as a form of entertainment, never as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favour the house. Play only with money you can afford to lose, and never gamble more than you would spend on any other form of entertainment.

Age Verification

In Australia, you must be 18 years of age or older to participate in online gaming and pokies. We are committed to preventing underage gambling. If you are under 18, please do not use gaming services. Parents and guardians are encouraged to monitor young people's online activities and discuss the risks of problem gambling.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with increasing amounts of money to achieve the same excitement
• Hiding gambling activities or lying about the time and money spent gaming
• Neglecting family, friends, work, or studies due to gaming
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when not gaming
• Failed attempts to reduce or control gaming behaviour
• Using gaming to escape problems or relieve stress
• Jeopardising relationships, education, or career opportunities

If you recognise any of these signs in your own behaviour, it's time to seek help.

Self-Help Tools & Responsible Gaming Features

Many online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose in a session or over a period
• Reality Checks: Receive notifications at regular intervals reminding you how long you've been gaming and how much you've spent
• Session Time Limits: Set automatic breaks or session end times to control gaming duration
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts

Use these tools proactively to maintain healthy gaming habits. Contact your gaming provider if you need assistance setting these limits.

Support Organisations in Australia

If you're struggling with problem gambling, professional support is available. Reach out to these trusted Australian organisations:

International Support Resources

If you're accessing services from other countries:

• UK: GamCare and GamStop
• Canada: Responsible Gambling Council
• USA: National Council on Problem Gambling

If You Need Help, Reach Out Today

Problem gambling is treatable, and support is available. Whether you're concerned about your own gaming or a loved one's, don't wait—seek professional help. Contact Gambling Help Online or call a support service immediately.

Remember: Asking for help is a sign of strength, not weakness. You are not alone.